Retail Store

/Retail Store
Retail Store 2018-05-07T20:55:27+00:00

Reservation and Cancellation Policy

Reservation and Cancellation Policy

A valid credit card is required to process your reservation. Deposit and Cancellation Policy Credit cards will be debited for a one night deposit plus tax. Two nights minimum stay required for weekends, Friday – Sunday. Monday through Thursday, one night stays available.

One child (8 and under) is included FREE with each adult booked into a single room. Entrance park fees are NOT included in your reservation. Please pay upon entry.

Maximum number of people in the room:

  • King: Three (3) persons
  • Queen & Double: Five (5) persons
  • Connecting Rooms & Home Available for groups

Additional children will be charged the standard children’s rate. Tax and Gratuity not included in rates. All non-smoking rooms.

If you cancel under seven (7) days prior to arrival, the deposit is non-refundable. Early departures will be billed for the full reservation. Fees apply for early check-in and late check-out when available and not guaranteed.

Pet Policy

At Katherine Landing, we appreciate that pets, including comfort /therapy pets, are members of the family and best friends. Devoted pet owners are welcomed to bring their cats and dogs (under 75 pounds each) with them while staying at Katherine Landing at Lake Mohave Marina.

Pets are allowed in one of our pet-friendly rooms, so please make sure to reserve these in advance of your stay. Only two pets per guest room will be allowed and they are to be  house-trained. Pets must be kept on a leash in public areas and you must clean up after your pet. Pets may not be left unattended in the room. A $50 refundable deposit is required, plus a $15 per pet, per night service fee for guests with pets. This fee will offset the additional cleaning expense incurred.

Service Animal Policy

Trained service animals are welcome throughout Katherine Landing at Lake Mohave Marina. At Katherine Landing, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.  Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting.

Smoke-Free

All rooms and meeting halls as well as outside areas at Katherine Landing are non-smoking.  Smoking is permitted only in private vehicles and at designated smoking areas.  A $200 cleaning fee may be charged to any guests found smoking in their lodging.  Please do not dispose of cigarette butts in interior garbage cans.

Retail Store Return Policy

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchase from Katherine Landing Retail Store.

  • You have 14 calendar days to return, exchange or refund an item you purchased in store. Items must be unworn, unwashed and unused.
  • Please ensure that the item you are returning is repackaged with all the tags and manuals.
  • There are some items, however that are ineligible for return, including, but not limited to:
    • Inflatable water toys and inflatable beds
    • Undergarments
    • Food and drink items
    • Oil
    • Fishing bait and tackle

Once we receive your item, a refund or exchange is initiated immediately.